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I haven't heard from my car accident attorney, what should I do?

July 28, 2023
When you hire an attorney to handle your legal matters, it's natural to expect regular communication and updates on the progress of your case. However, there may be instances where you find yourself waiting for a response or haven't heard from your attorney for an extended period. This situation can be frustrating and concerning, but it's important to take appropriate steps to address the issue. We'll discuss what you should do if you haven't heard from your attorney.

1. Be Patient and Assess the Situation

Before jumping to conclusions or assuming the worst, it's crucial to remain patient and assess the situation objectively. Consider the following factors:

  • How long has it been since you last heard from your attorney?
  • Have you attempted to contact them through various means (phone, email, etc.)?
  • Is there a valid reason for the lack of communication, such as vacations, court appearances, or other pressing matters?

Understanding these details will help you determine the appropriate course of action.

2. Reach Out to Your Attorney

If a reasonable amount of time has passed without any communication, it's time to reach out to your attorney. Start by sending a polite email or leaving a voicemail expressing your concerns and requesting an update on your case. Clearly state that you would appreciate a prompt response to alleviate any worries you may have.

3. Follow Up with a Phone Call

If you don't receive a response within a reasonable timeframe, consider following up with a phone call. Speaking directly with your attorney allows for immediate clarification and ensures that your message is received. Be respectful but firm in expressing your concerns and emphasize the importance of regular communication.

4. Contact the Law Firm

If your attempts to reach your attorney directly are unsuccessful, it may be necessary to contact the law firm they work for. Explain the situation to the firm's receptionist or office manager and request assistance in getting in touch with your attorney. They may be able to provide an explanation or facilitate communication on your behalf.

5. Consider Alternative Options

If all else fails and you still haven't heard from your attorney, it might be time to consider alternative options. You could seek a second opinion from another attorney to evaluate the progress of your case or explore the possibility of finding new legal representation altogether. It's essential to have an attorney who is responsive and actively working on your behalf.

Before making any decisions, make sure to review your contract with your current attorney to understand any obligations or fees associated with terminating their services.


While it can be disconcerting when you haven't heard from your attorney, it's important to approach the situation calmly and take appropriate steps to address the issue. Remember, communication is key in any legal matter. Don't hesitate to reach out to your attorney and keep the lines of communication open throughout the entire process.

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Portrait of Attorney Jacob Hughey

Jacob s. hughey

Attorney and Partner

Jacob is a compassionate, no-nonsense personal injury attorney. Rest assured, he will fight for the best outcome possible for your injuries.

Portrait of Attorney Dustin Brown

Dustin C. Brown

Attorney and Partner

Dustin practices law for the individual because people need a strong voice in their corner.

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Our firm provides its clients with knowledgeable, personalized representation in the following practice areas: Auto Accidents, Work Accidents, Dog Bites, Premises Liability (slip and fall cases), and more.

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